How do I reschedule or cancel an appointment in the Customer Panel?

The Customer Panel is where you manage all your behind-the-wheel appointments and sessions. You can reschedule and cancel appointments as needed (restrictions apply - to learn more about the conditions for rescheduling and cancellation, go here:)

When you have logged in, you'll see this button on the Individual Instruction page:

(If you are part of a Driver's Ed Lab, you will also see the button in your Schedule Hub.)

In the Customer Panel, you'll see your appointments:

Click the three vertical dots to reschedule or cancel your appointment.

If you have booked a session package, you can see all appointments in the package under "Packages":

As with standalone appointments, you can also reschedule or cancel individual appointments in the package as needed.